Shipping Policy

Please note that orders take 1 to 3 business days to process before being sent out for shipment. Please consider any holidays that might impact delivery times. Please see the estimated delivery times for your country or region below.

Standard Shipping Times

USA: 7-12 business days

Canada: 10-20 business days 

Europe: 10-15 business days

Oceania: 7-15 business days

Latin America: 7-15 business days 

Shipping Cost

United States:

$3.95 USD on orders under $40

Free Shipping on orders over $40 USD 

United Kingdom, Canada, Australia, New Zealand:

$4.95 USD on orders under $40

Free Shipping on orders over $40 USD  

Rest of the world:

$19.99 USD on orders under $75

Free Shipping on orders over $75 USD 


You will receive a confirmation email and/or text message with your tracking information. To track your package you can visit the Order Status Page. Please allow 1 to 3 business days for the tracking information to update. If you have any questions about tracking your order please Contact us so we can help.


The buyer is responsible for providing the correct shipping address at checkout. We process orders as quickly as possible to ensure you receive your order in a timely manner. There is a 3 hour window to correct an incorrect shipping address. Please contact us immediately at if you believe you have provided an incorrect shipping address.


Please refer to our Refund Policy for further information on how to make a return


Zulamay is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Order Status Page. If you have any further questions on how to do this please reach out to our customer support team on our Contact us page.